Most people do not understand the estimating/repair process until they are forced to learn about it at a stressful and inconvenient time. Do I need to obtain multiple estimates? Do I have a choice in who repairs my vehicle?
Review these 10 items now so you’re prepared in the event of an accident.
- Your car is one of the largest investments you’re likely to make. Preserve its value and your safety by having it repaired professionally. Never drive a car that could be unsafe because of damages.
- Some insurance companies may want you to visit their drive-in claims center before having your car repaired. You can do this, or you may leave your car at our shop and ask that the insurance company inspect the car here.
- Avoid submitting damage photos to the insurance company from your cell phone. While this process might seem more convenient at the time, it prevents the ability to see all damages resulting in lower claim settlements that don’t reflect the true cost of repairs.
- There is no law requiring you to obtain more than one estimate or appraisal.
- You have the right to go to the repair shop of your choice. Your insurance company cannot require you to go to a particular shop.
- Differences in repair estimates are common. A lower estimate may not include all necessary work. If you’re not sure why one estimate is different from another you’ve received, please ask us.
- Choose a shop that has uni-body repair equipment and certified (by I-CAR or ASE) technicians.
- Ask if the shop will be using genuine manufacturer (OEM) replacement parts.
- Ask if the shop offers a repair warranty
- Let us help you negotiate your claim with the insurance company.
For more frequently asked questions regarding auto collision repairs, click here.